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Frequently Asked Questions 
Hours of Operation?
Monday - Friday 8:00 - 5:00 CST

Contact Numbers?
Office:  501-753-4648
Toll-Free:  800-264-0648
Fax:  501-753-6062


Billing & Correspondence Address?
P. O. Box 94895
North Little Rock, AR  72190-4985


Can I Contact You Online?
Click the "Contact Us" button above and you will be taken to our Contact Us page.


How Do I Place An Order?
1.  Call our office @ 501-753-4648 with your P. O. number
2.  Fax your order to 501-753-6062
3.  Click the "Contact Us" link above and you will be taken to our Contact Us page


How Do I Clean and Care For My New Product?
Disinfection
In general, our coated products resist very well to alcohol-based disinfectants.  Phenol or phenol derivatives can also be used in diluted concentrations (follow the recommendations of the disinfectant manufacturer).  

WE ADVISE TESTING THE CLEANING PRODUCT ON A SMALL SECTION BEFORE USING IT.

High concentrations of active chlorine might have a negative effect on our coated fabric, therefore we suggest that its use is not recommened.  If one does decide to use it, please use strongly diluted concentrations (0.1% or 1000 parts per million available chlorine) and rinse the cover extensively with clean water.
The same is valid for peroxide-based disinfectants, and, in general, all disinfectants based on a oxireaction mechanism.  

Drying
Adequate drying is a crucial factor in the care and maintenance of coated materials.  

Storage
Store in a dry area, at room temperature.  Avoid excessive pressure and contact with non-colourfast materials.  Try not to expose the coated material to excessive sunlight.  


Copyright 2010 Allison and Associates Manufacturing Company, Inc.: Hospital Bed Pads. All Rights Reserved.
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